okotk Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how okotk collects, uses, and protects your information.
Introduction and Scope
Purpose of This Policy
okotk ("we", "our", or "platform") provides a reliable and secure online gaming service for users in Bangladesh. This privacy policy ("policy") applies to the website okotk.cam and all services associated with it.
The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how that information is used, and what steps we take to protect your information. By using our services, you are considered to have agreed to the terms of this privacy policy.
okotk does not sell your personal information to third parties and does not share it with any unauthorized party.
Scope of Application
This policy applies to all individuals who visit the okotk website, registered members, and any person who interacts with our platform — whether via live chat, email, or any other channel. Due to age restrictions, our services are available only to those aged 21 or older.
What Information We Collect
Information You Provide Directly
When you create an account on okotk or use our services, you provide certain information yourself. This information includes:
- Full name and date of birth
- Email address
- Username and password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket account numbers — for transaction processing only)
- Documents required for identity verification (where applicable)
Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device information
- Browser type and version
- Pages visited and session duration
- Information obtained from cookies and tracking technologies
- Gaming activity logs (betting history, deposit and withdrawal records)
Cookies and Tracking
okotk uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform. We primarily use the following types of cookies:
- Essential Cookies: Necessary for login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze usage patterns for platform improvement.
You can disable cookies through your browser settings, although this may limit some functionality of the platform.
Purpose of Information Use
Main Areas of Use
okotk uses your information for the legitimate purposes listed below. We never use your information for any other purpose without your consent.
- To complete account registration and identity verification
- To manage financial transaction processing (deposits and withdrawals)
- To manage gaming activities and confirm results
- To provide customer service and support
- To prevent fraud, money laundering, and other illegal activities
- To meet regulatory obligations
- To improve platform services and user experience
- To inform you about promotional offers and bonuses (if you have consented)
Responsible Gaming
Your gaming activity data is analyzed as part of our responsible gaming program. This helps us identify potentially problematic gaming behavior and provide assistance when needed. This analysis is conducted entirely for your protection.
You can contact us at any time to request that promotional communications be stopped. This will not affect your use of the core services.
Information Sharing and Disclosure
When Information Is Shared
okotk does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to complete transactions.
- Identity Verification Services: With accredited identity verification providers for account verification.
- Legal Obligations: In response to a court order or a lawful request from a government authority.
- Fraud Prevention: With relevant authorities when required to investigate criminal activity or fraud.
- Technology Partners: With technology service providers for platform operations — they are bound by our contractual terms and may not use the information independently.
International Data Transfers
In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that applicable data protection standards are followed and that your information is handled with appropriate security.
Data Protection and Security
Technical Security Measures
okotk uses industry-standard technology to keep your personal information secure. Our security measures include:
- SSL (Secure Sockets Layer) encryption technology — applied to all data transmissions
- Password storage using one-way hashing
- Secure server infrastructure and firewall protection
- Regular security audits and vulnerability assessments
- Two-factor authentication for account access
- Suspicious activity detection and automated alert systems
Data Retention Period
We retain your information for as long as it is needed and as required to meet legal obligations. Generally:
- Active account data is retained until the account is closed.
- Transaction records are retained for a specified period as required by law.
- After an account is closed, information is retained for the minimum period required under applicable law.
Use a strong password to keep your account secure, and never share your login details with anyone.
Your Rights and Controls
Your Rights Regarding Your Information
You have the following rights regarding your personal information:
- Right of Access: You can request to know what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you can request that your information be deleted.
- Right to Restrict Processing: In some cases you can request that processing of your information be limited.
- Right to Withdraw Consent: You can withdraw consent for promotional communications at any time.
- Right to Portability: You can request a copy of your data.
How to Exercise Your Rights
To exercise any of the rights listed above, you can contact our support team. We will process your request within a reasonable time. In some cases, due to legal obligations or security reasons, it may not be possible to provide or delete all information — in such cases we will inform you of the reason.
Protection of Minors
Age Verification and Protection
okotk's services are strictly for those aged 21 or older. We do not and will not intentionally collect information from any person under the age of 21.
Age is verified at the time of account registration. If we become aware that information belonging to a minor is in our possession, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please contact us immediately via live chat or email.
Policy Changes and Contact
Policy Update Process
okotk may update this privacy policy from time to time. If there is a significant change, we will:
- Update the "Last Updated" date on this page.
- Notify registered members by email (where applicable).
- Display a notification on the platform.
If you continue to use the platform after a policy change, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
Section 16Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Live Chat
24/7 support available in Bengali
After receiving your information-related request, we will respond within a reasonable time. Complex requests may take additional time, and we will notify you in such cases.